Changing Mindsets

Changing Mindsets

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About the Speakers


Marta Monteiro, PhD
Head of Flow Cytometry & Antibodies
Core Facility Speaker
Instituto Gulbenkian de Ciência

Marta has a PhD in immunology from the University of Paris. She is head of Flow Cytometry & Antibodies at the Gulbenkian Institute for Science (IGC), in Portugal, and also the core facility speaker, representing all IGC facilities. Before that, Marta worked as a researcher for 15 years in Portugal and abroad and was an assistant professor at he Medical School of University of Lisbon. She also was the head of the R&D department of a multinational pharmaceutical company. She is author of many scientific publications and co-inventor of a patent that was an award-winning entrepreneurship project and the foundation of a start-up. With her strong scientific know-how and practical input in core facility management, Marta also collaborates with Agendo for business development and marketing.


Julie Auger
Executive Director
Research Core Facilities Program
University of California Davis

Julie A. Auger, has been a member of the cytometry community since 1985 and is widely recognized for her expertise in the operation and administration of multi-technology, multidisciplinary academic resource centers. She serves as the executive director of the Research Core Facilities Program at the University of California Davis where she is responsible for development of a central support structure to optimize organization and administration for over 100 shared research facilities. Prior to her current position at UC Davis, Julie developed similar programs at UC San Francisco and The University of Chicago. She developed her core facility management expertise at the University of Illinois Urbana-Champaign and at the University of Chicago, where she developed internationally-reputed flow cytometry core facilities.

Webinar Summary

At research institutions, shared resource laboratories (SRLs) managers face increasing expectations to maximize facility usage and optimize operation. Benchmarking is a helpful exercise for organizations to identify their strengths and opportunities for development with the aim of maximizing performance. External assessment of the SRLs can be used as a benchmarking strategy to perform an objective and unbiased analysis of the standpoint of those services, providing valuable recommendations for improvement on different areas. In this webinar, we will present a successful case study of a first external assessment of the scientific core facilities of a research institution. We will provide an overview of the different steps, from the initial engagement of the entire community to prepare the exercise, to the benefits it conveyed and that are seen at present.

Learning Objectives

  • Usefulness of benchmarking for SRLs.
  • Different steps of an external assessment process of SRLs.
  • Benefits that an external assessment process of SRLs can bring to an entire institution.
  • Definition of Key Performance Indicators/metric for SRLs.

Who Should Attend

SRLs managers, SRLs technicians, institutional executive and scientific managers.

CMLE Credit: 1.0


11/17/2021 at 12:00 PM (EST)  |  Recorded On: 11/18/2021
11/17/2021 at 12:00 PM (EST)  |  Recorded On: 11/18/2021
CMLE Evaluation Form
11 Questions
11 Questions CMLE Evaluation Form
Completion Credit
1.00 CMLE credit  |  Certificate available
1.00 CMLE credit  |  Certificate available