Flow Lab Confessions

Flow Lab Confessions

Recorded On: 09/08/2021

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About the Presenter


Jessica B. Back, PhD, SCYM(ASCP)CM
Deputy Director
Microscopy, Imaging, and Cytometry Resources Core
Karmanos Cancer Institute, Wayne State University

Jessica B. Back, Ph.D., SCYM(ASCP)CM is a research scientist and deputy director of the Microscopy, Imaging, and Cytometry Resources (MICR) Core at the Karmanos Cancer Institute and Wayne State University in Detroit, MI. She received her PhD in biochemistry from Wayne State University and completed her post-doctoral training in tumor immunology at the Karmanos Cancer Institute. Jessica is an ISAC councilor, a former ISAC SRL emerging leader (2015-2019), a member of the Great Lakes International Imaging and Cytometry Association (GLIIFCA) Board of Directors, and chair of the American Society of Clinical Pathologists (ASCP) Board of Certification Cytometry Examination Committee. As Deputy Director of an SRL, much of her focus is on efficient and effective delivery of services to facility users. Her research interests focus on the tumor microenvironment, particularly on the role the immune system plays in cancer therapies and tumor regression.


Ann Marie DesLaurieres-Cox
Assistant Manager, Flow Cytometry Core
University of Michigan

Ann Marie DesLauriers-Cox is the assistant manager of the Flow Cytometry Core Facility (FCCF) at the University of Michigan in Ann Arbor, Michigan. She received her BS in clinical lab sciences at Eastern Michigan University. Ann Marie has been a technician in the Flow Core for 25 years, where she focuses on customer relations, training, maintenance, and troubleshooting of the Flow Cytometers. She has presented previous “soft skills” workshops at both CYTO and GLIIFCA conferences.

Webinar Summary

Shared Resources Laboratory (SRL) personnel often assume a role as scientific mentor to trainees within their institutions. In this position, they may see and hear things from these trainees that fly under the radar of their mentors and occasionally result in an overflow of emotions in the SRL facility. As such, SRL staff need to be equipped with emotional intelligence to navigate these interactions, provide support to users if needed, and alert the mentor or administration if required, all while maintaining a professional working environment. The goal of this CYTO U session is to provide a brief introduction to emotional intelligence and a framework SRL personnel may use to navigate these interactions with users and colleagues.

Learning Objectives

  • Familiarize the audience with the concept of emotional intelligence.
  • Introduce a framework for the practical application of emotional intelligence within the SRL.

Who Should Attend

  • RL Managers and Personnel.


CMLE Credit: 1.0


09/08/2021 at 12:00 PM (EDT)  |  Recorded On: 09/08/2021
09/08/2021 at 12:00 PM (EDT)  |  Recorded On: 09/08/2021
CMLE Evaluation Form
11 Questions
11 Questions CMLE Evaluation Form
Completion Credit
1.00 CMLE credit  |  Certificate available
1.00 CMLE credit  |  Certificate available